Advance payment: all bookings are valid only after payment of a deposit in order to confirm validity.
For the weekly flat rate, please pay 150,00 € per person. and for single daily sojourns 50,00 € per person. In the case of speclal arrangements we will inform you about the required deposit amount. Without any written confirmation or email and a paid deposit for the confirmation, the reservation will be considered invalid
In the case of cancellallon of a fixed booking 30 days before sheduled arrival, the confirmation deposit will be accredited for a further stay within one year.
In the event of cancellation between 30 and 15 days before amval, the deposit will not be refunded.
In case of cancellation less than 15 days before arrival, we charge 70% of the hotel costs.
The following payment methods are possible:
cash (max. € 999,00), Visa, Master or EC cards. O
Our bank account Informalioo is as follows:
Raiffeisenkasse Untervinschgau / Cassa Raiffeisen Bassa Venosta
IBAN IT 92 J 08157 58900 000303009246
Swift Code RZSBIT21035
Arrival and Departure
You can move into rooms on the day of arrival after 3 p.m. and should leave the rooms before 10 a.m. on the day of departure. For earlier arrivals or later departures we can provide premises for changing clothes and storing luggage.
The locked parking lot for hotel guests is sltuated directly below the ropeway.
Glacier Cable Car
The cableway departs regularty on the hour and half hour. The last cableway ride in the evening is at 4:30 pm.
Collect your ski passes before the mountain ascent on the cash desk of the valley station. Weekly ski passes are included in the flat rate. Ski passes for shorter stays must be purchased directly on the cash desk. The ropeway requires a deposit of 5,00 € for every ski pass, which is refunded upon returning the ski pass at the valley station (at the cash desk or dispenser) or at your hotel.
You can leam more about ski passes and their prices at: www.valsenales.com. The ropeway ascent up the mountain is free of charge on the arrival day after 2 p.m. as is the ropeway descent before 10 a.m. on the day of departure, in the event that you have bought a ski pass in the interval. In the case that you wishl to arrive earlier or depart later, then the running company will charge you an additional daily rate.
For middle-sized dogs we charge a fee of 5.00 £ per day, food excluded.